Statement of Investor Rights

Without asking, our clients have a right to . . . 

  1. Honest, competent, and ethical conduct.                                                                 
  2. Independent and objective advice                                                                      
  3. Their financial interests taking precedence                                                        
  4. Fair treatment                                                                                                      
  5. Disclosure of any existing or potential conflicts of interest                               
  6. Advice suitable for their circumstances                                                        
  7. Clear, accurate, complete, and timely communications                                
  8. An explanation of all fees and costs that demonstrates that they are fair and reasonable                                                                                          
  9. Confidentiality of their information                                                                
  10. Appropriate and complete records

Questions and Answers

What does the CFA Institute Statement of Investor Rights mean to me? (hover over questions to see answers). 

I have a right to:                                    How to ask and have answered

1. Honest, competent, and ethical conduct that complies with applicable law. 

Is your practice governed by an ethical or professional code of standards, and may I have a copy?

Are you and your firm familiar with and willing to abide by the Statement of Investor Rights?

2. Independent and objective advice and assistance based on informed analysis, prudent judgment, and diligent effort;

Who will be working on my portfolio, and what are their credentials and experience?                                              

What happens to my portfolio if you or members of the team leave the firm?                                                                                  

Can you provide me with examples of the analysis and process you perform to arrive at investment decisions?

3. My financial interests taking precedence over those of the professional and the organization

What regulatory standard, if any, governs our relationship?                                                                                             

Are you a fiduciary, and would our relationship be held to a fiduciary standard?                                                             

How do you decide which investments to recommend?                                                                                   

Are you free to recommend investments sponsored or managed by other companies?

4. Fair treatment with respect to other clients.

What policies are in place to make sure clients receive fair treatment relative to each other?                                   

 How do you ensure clients have appropriate access to products and investment opportunities?                                            

How do you make sure clients receive adequate support and customer service, especially during a crisis?

5. Disclosure of any existing or potential conflicts of interest in providing products or services to me

What is your process for identifying and communicating conflicts of interest?                                                                           

How are conflicts of interest addressed and mitigated, and can you share an example?

6. Understanding of my circumstances, so that any advice provided is suitable and based on my financial objectives and constraints;

How do you get to know your clients and assess their financial needs and goals?                              

How do you determine whether recommended products and services are appropriate for my portfolio and can help me achieve my financial goals?                                                                                   

Will you provide me with a written personal financial plan designed to fulfill my financial needs and goals?

7. Clear, accurate, complete and timely communications that use plain language and are presented in a format that conveys the information effectively;

What means of communication (email, phone, etc.) do you use, and how often should I expect to hear from you?                                                                                          

How often will we meet in person?                                                                  

 Can you provide me with examples of reports, performance statements, and other types of communication I may receive from you?

8. An explanation of all fees and costs charged to me, and information showing these expenses to be fair and reasonable;

On what basis are you compensated: fee only, fee based, commission, percentage of assets under management, fixed or flat fee?                                                

How are the fees calculated, billed, and collected?           

Could the proposed fee arrangements lead to conflicts of interest?

9. Confidentiality of my information.

What is your privacy policy for client information?                      

How can you certify that my financial and personal information is secure?                                                                      

Have you ever had information lost or stolen? If so, how was the situation resolved?

10. Appropriate and complete records to support the work done on my behalf.

How long will my records be retained at your firm, and can I request them at any time?                                                                      

Does the firm claim compliance with the Global Investment Performance Standards (GIPS® standards)?

Perimeter Investments
5551 S. Cedar St.
Littleton, CO 80120 
Hours 
Weekdays 8:00 AM to 3:00 PM and by appointment.
Weekends by appointment.
303-347-2884
© 2020 Perimeter Investments.  Some portions reprinted with permission from the Institute for Chartered Financial Analysts.